Privacy Policy

Welcome to Travel Goa ("we," "our," or "us"). We operate the website travelgoa.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this privacy policy carefully. If you disagree with its terms, please discontinue use of the site.

1. Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

• Fill out our contact form (name, email address, phone number, message)
• Subscribe to our newsletter (email address)
• Comment on blog posts (name, email, website URL)
• Request trip planning assistance

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Log data: IP address, browser type, pages visited, time spent on pages
• Device information: device type, operating system, screen resolution
• Location data: general geographic location based on IP address
• Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Send you newsletters and travel tips you have opted into
• Improve our website content, features, and user experience
• Analyse usage patterns to understand how visitors interact with our site
• Comply with legal obligations
• Detect and prevent fraudulent or harmful activities
• Display personalised advertising (see Google AdSense section)

3. Google AdSense & Third-Party Advertising

We use Google AdSense to display advertisements on our website. Google AdSense is a program run by Google LLC that allows publishers to serve automatic text, image, video, or interactive media advertisements.

Google may use cookies to serve ads based on your prior visits to our website or other websites. You may opt out of personalised advertising by visiting Google Ads Settings.

For more information on how Google collects and uses data, please visit the Google Privacy Policy.

4. Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help analyse how users interact with our site. The information generated by the cookie (including your IP address) will be transmitted to and stored by Google on servers in the United States.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Cookies Policy

We use cookies — small text files stored on your device — to enhance your browsing experience. The types of cookies we use include:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Advertising Cookies: Used by Google AdSense to display relevant ads
• Functionality Cookies: Remember your preferences (language, location)

You can control and manage cookies through your browser settings. Disabling cookies may affect your experience on our site.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website (hosting, email services)
• Legal Requirements: If required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for 12 months. Newsletter subscriptions are retained until you unsubscribe.

8. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Portability: Request transfer of your data to another organisation
• Objection: Object to processing of your data for marketing purposes
• Opt-out of Newsletter: Use the unsubscribe link in any email

To exercise any of these rights, please contact us at privacy@travelgoa.com.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

10. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@travelgoa.com
• Address: 18th June Road, Panaji, Goa – 403001, India
• Contact form: travelgoa.com/contact